mruk has been commissioned by the Scottish Government to undertake a best practice review of international and national education platforms to help guide the direction and development of the future Scottish Schools Network. Read more about this exciting project here.
Over the past week I’ve had the opportunity to attend both the Passenger Focus’ event Passenger Power and the European Bus Operators Forum. Both were interesting and it was great to hear how rail and bus operators are taking a keener interest in what their customers have to say.Details
A recent survey, conducted by mruk, discovered that young Scots want more information on independence before making a final decision. Read more here.
Having moved house recently, I’ve experienced enough home deliveries recently to be approaching a quantitative sample and the results show some real problems. This is a complete list of the last half dozen home deliveries I received.Details
Last week we attended a Passenger Focus event which was convened to discuss their recent research into passenger perspectives on the franchise process.The survey found that most passengers see this process as lacking transparency and only paying lip service to passenger needsDetails
I’ll begin with a case study. My own
I’ve always been aware of how physical activity improves my mood and lowers my stress but it wasn’t until recently, when the ability to run and jump was temporarily taken away from me that I realised just how important it is.Details
I think we have a tendency to forget that respondents are people. A while back we ran a project where the interviews took place happening during morning rush hour. This got me thinking about how I would perform as a respondent on this particular project. By that point of the morning I would have already been…Details
The ‘internet of things’ is rapidly gaining momentum in the modern digital lexicon and represents the expansion of the internet beyond browsers, phones, tablets, and glasses, and into refrigerators, toilets, food packaging and just about anything you can shove a microchip into.Details